Guest Information


Tariffs are correct at time of printing. Tariffs stated in the Australian Section of this Directory are in Australian dollars including GST.  Tariffs stated in the New Zealand Section are in New Zealand dollars including GST.

All tariffs are from 1st July 2014 to 30th June 2015 and replace all previous Directories issued. Holiday surcharges are daily rates unless otherwise stated. Unit rate may apply in some instances and means the total tariff chargeable for the particular type of unit, e.g. family room, double room, twin share, deluxe room etc.


A deposit will ensure your reservation on the day of your arrival. This guarantees your reservation for the first night of your booking and will be paid direct to the motel you have booked with.

Refund of deposits, other than deposits made via our Referral System, shall be made at the discretion of the motel.

  • Full payment will be taken at the time of booking
  • 2.6% credit card charge may be applicable for VISA and Mastercard
  • 3.5% credit card charge may be applicable for AMEX
  • Financial fee is not refundable

Please note your bank statement will display 'ARRA Accommodation Group PTY LTD'


It is important to be aware a cancellation policy may apply when making a reservation with a motel.

Please check the cancellation policy of the individual motel when making a reservation.

A change of date is considered a cancellation of the original booking.

Credit Cards

ARRA Accommodation Group Motels throughout Australia & New Zealand may accept some or all of these cards.

Every endeavour is made to ensure that the tariffs and other information contained in this accommodation directory are accurate. However, sometimes errors do occur and the ARRA Accommodation Group is unable to accept responsibility for any such errors.

The ARRA Accommodation Group, a registered business of the National Budget Referral Chain Limited is a referral network of affiliated independent motels and denies and disclaims any warranty, expressed or implied, for the safety of any guest, employee, officer, principal or agent of any ARRA Accommodation Group - affiliated motel either current or previous: or for any errors, omissions or negative or damaging acts of individual motel employees, officers, principals or agents of affiliated motels.


ARRA Eco Friendly ‘Green Leaf’ Logo

The program’s environmental guidelines allow our motels to evaluate their operations and take specific actions to improve the environmental footprint of the property, thereby saving our resources.

The ‘Green Leaf’ symbol displayed in a member’s property listing in our Accommodation Directory recognises the member has made a commitment to conserve and protect our environment.

Participating ARRA member properties have committed to implement at least 17 initiatives in the areas of waste minimisation, water saving, power & energy and general initiatives.


Quality Assurance Program

In order to remain an ARRA Group accredited property, establishments need to meet stringent guidelines, which include periodic inspections from our Quality Assurance Officers.

Visitations by our Quality Assurance Officers provide us with an opportunity to verify the standard of our member properties. This includes checking the specific comfort requirements which the Paragon, Orbit and Budget brands provide to guests to ensure they have an enjoyable stay.

We recognise guests expect clean accommodation and that cleanliness is the most important factor when
you stay away from home. This too is an integral part of our visitation checking process, to ensure a high
level of cleanliness is maintained across all of our accommodation brands.

We are very proud of our Quality Assurance Program and believe our commitment ensures that guests are
satisfied with their accommodation choices.


STAR Rating

STAR ratings are an internationally recognised quality assurance symbol for accommodation and provide confidence for consumers that they are booking a property that has been independently assessed.

The official STAR ratings in Australia are the Trade Marks of AAA Tourism Pty Ltd. AAA Tourism manages the Australian Motoring Services, a wholly owned subsidiary of the Australian Auto Clubs: NRMA, RACV, RACQ, RAA, RACT and RAC.


Self Rating